Disruption is about the mindset, not the technology
As Uber holds city councils all over North America hostage, the talk about disruption and the fear of being disrupted grows. Who will be the next disruptor? What company will come along to disrupt other traditional businesses? What do you do if you're in an established industry? Do you copy banks like Stanbic IBTC, Standard Chartered, and start investing in tech companies hoping to own innovation and defend against disruption by buying it? I would argue no. Successful disruption comes from the experience, not the technology. Let's look at the current darling, Uber , to understand this. Uber was not the first to offer a taxi service from an app. The real disruption comes from the experience. It's just better in every way - nicer cars, easy to order, pay linked to your card, and with UberX , less expensive as well. Before Uber , the experience of getting a taxi was not too good, we all know. Now, I know people that don't bother dri...